Help Center
Find the right next step
Start with the topic closest to what you are trying to do. Safety and privacy controls remain available whether you use Free or Premium.
Account and access
Sign in, reset a password, verify your email, change language settings or understand why an account session ended.
- Forgotten password
- Email verification
- Sign-in and session help
Profile and discovery
Complete your profile, understand review states, change visibility, manage photos and refine discovery preferences.
Contact requests and connections
Learn why an Interest may be unavailable, how mutual acceptance works, and what changes when a connection ends.
Safety and reports
Block immediately, report concerning conduct, manage private-photo access and review safer meeting practices.
Billing and legacy spaces
Review subscription status, billing support and access to private legacy couple spaces without transferring that history to a marriage profile.
Find the right next step
Do not share passwords or identity documents by email.
Contact supportNobanté · Privacy and respect